Comments

I'm a new subscriber to your service. Everything is working great and I could not be happier!!
Debbie Jones

Hi,

I just wanted to say Thank you to Sam. We were having trouble with the internet a few days ago. We kept getting booted out of the internet. When I called Door PI, Sam could hear a clicking noise on our telephone line right away. He told us how to check to see if it was one of our phones. We called SBC and they fixed the problem. It was so nice to have such great customer service!! Thanks Sam.Sincerely; Sandy Sievert

Thank you.

Mr. Schmitz,
Our new DSL service was installed Saturday, June 5 by Sam, the Algoma representative. I had talked to Sam on several occasions and he was the very best customer service representative I have ever dealt with. He walked me through every aspect of the service and the capabilities possible with DSL. I had signed up with SBC but for one reason or another, we were unable to get it set up in our computor. Sam assured me that it would not be a problem with DoorPI and that I would not have to have a change in my E-Mail address. What A Plus for us!!! We are an older couple and love the computor but sometimes it gets us so frustrated @#+*&#$% - you know how that goes!! Again, I can't say enough about Sam and how professionally he treated us. When he came to hook up the system, he explained the process from beginning to end and was so polite and helpful. Thanks for this great new DSL service and for young people like Sam. I commend you for having hired him.
Carolyn and Maynard Zima, Algoma,WI

Hi Phil,
Just to let you know I already regret not having service through your company. I did try to have the dsl through you but when I called I couldn't afford the installation fees. It was to much money in one lump sum for me. Anyways I haven't had nothing but trouble. All the while I had service through you I hadn't had one virus now I am constantly having problems. Needless to say everything just sucks. I called yesterday to get my services disconnected through them. I am so mad that i am disconecting my telephone service through them also. Just wanted to let you know that I am very disapponted in my choice to change internet servers........... Shelly

Hi I recommended Elaine... She is really happy with the service and likes Postini (I told her about that too). She had lots of viruses from emails.... Debby Z

I really enjoyed being a part of Doorpi, I will continue to promote your service whenever possible. It is a great Internet Provider Service...at a reasonable price. Dorie C.

Postini does a great job stopping viruses. Does everyone get as many as I do? Lately, there seems to be a lot that you are stopping before they get to my inbox. I thank you for that. Fran Pavlat

Hi Phil: Normally you hear from me when something goes wrong. I am writing to thank you for your timely fix to the subject worm. When I’m on my computer I often feel I’m on my own. Problems are mine to solve. My machine was going crazy and then you email with the fix arrived. That’s world class performance. It was easy and I was able to solve the problem quickly. Thanks, Will Stone

Thank you very much for your timely response. We cannot say enough great things about your technical assistance. Best Regards, Diane & George

As of ..... I will no longer need your services as we are moving out of state. Just a brief note to let you know that your services are outstanding I have tried just about all of them and found yours to be the best. I recommend you to all my friends .Thanks so much for your services. Please let me know if you got this email. Jon S.

Phil, I am very pleased with your service and have recommended it to all of my friends and family! I have never had a real problem getting logged on and i love that. I just wanted to thank you for such great service and for being so quick and yet keeping that personal touch!!! I recommended . . . . to get in touch with you! Their carrier is ........ and they have nothing but troubles getting logged on and receiving their e mail! So i hope they call. Thanks again for such great service!! Brian B.

Hi Phil: Just a note Phil. Boy this really is nice without having to send each note separately. Glad you helped me out. I sent 10 E-Mails today. It all worked out just super. Hope all is well. The Best. Millard

Phil, This is to inform you that I will not be needing the services of Door Peninsula Internet as of ......... I have been extremely satisfied with your service. I am just moving out of the area. Thanks for all your help over the past couple of months. Sincerely, Craig J.

Hi there Phil ! ! Thanks for the $10 ! ! I sure did not expect that ! but thanks . And now I know that ....... have their e-mail address and I can look forward to hearing from them . They are both great people ! I also must tell you that your help has reached all the way to Clear Water Florida . I have a girl friend of mine there and she just got a gateway 2000 ! but can't get through to them half the time for help . So she has been e-mailing me and called on the phone a couple of times for help . So I just told her some of the things that you had told me about my e-mail + my computer and it helped her out right away ! So thanks ! all the way from Clear Water Florida ! ! L8ER ... Brian S.

Phil: Thanks for all your technological assistance and advice. As of 11AM this morning our e-mail account now recognizes our password. So far the system has accepted all my outgoing mail and I assume we will soon get some responses to our new address mailings. Again, thanks for your patience and assistance with my novice user level of expertise. Ken R.

Phil...Just wanted to thank you for coming over and fixing the problem I was having with my computer. I now get on line much faster now. Thanks again Jackie N.

Hello Phil and Ann, I just wanted to let you know how impressed I am with your internet service!!! The server I was with before didn't offer as many features that I now have. I am extremely happy to have switched to Door Peninsula Internet. I will certainly be telling all my friends about it, too!! Though a lot of them already are with you service. So far, I have been able to get online every time I have tried. I also love going through everything on your Home page. The weather, reminders, personalization and daily world news are wonderful features that I will use daily. Thanks so much!! Sincerely, Kim H. and Family

Just a short note to let you know we really enjoy our internet services with you and wish you and yours a very Merry Christmas and a Blessed New Year.

So I just switched over my dialup account from ...., because I felt their service dept. was just saying that I had a phone line problem. lo and behold since I have been on your service I haven't had a single connection or throughput problem (Knock on wood) duh, I predict more customers to your dialup, and I will be sure to pass on my experiences with your competition. T.C.

Now I can hear the howling of winter.
Thank You for checking & making it work!
Your e-mail was the first one I got other than the ones from my
daughter & granddaughter. Thanks, it was fun!
Thank you for the GREAT SERVICE! E. H. V.

I have really enjoyed the excellent service you provide and recommend you to everybody. Keep up the good work. B. K.

Phil - Thanx alot for the assistance on my modem/computer problem on Thursday. Your service was extraordinary. K and A B.

Thank you for keeping us all informed its nice to know what is going on. I'm very happy with your service, and that you were so patient with me and my computer when I first started. Thank you again. T. L.W.

PHIL, JUST WANTED YOU TO KNOW I THINK YOU ARE DOING GREAT. I WAS WITH -------- FOR YEARS AND I'M GLAD I SWITCHED TO DOORPI. AT LEAST YOU KEEP US INFORMED ON WHAT'S HAPPENING.I HOPE YOU GET A LOT MORE CUSTOMERS. REGARDS, MARGE

Hi Phil. - I really like our new service. .......Thank you for your quick response the other day. Have a nice weekend. Shaun

Phil, I spent a good portion of today upgrading my father's (xxxxx) computer setup. We used the doorpi server space as you had suggested and successfully transferred his CAD files via FTP from his old machine to the new one. Thanks for the personal support. Have a great week! Rob R.

Hi Phil, Just a quick note to sincerely Thank You for helping me out and keeping all of us up to date about what you're doing or what we can expect. Super job. Talk to you again. Thank You, R. C.

Hi Phil, Thank you so much for the anti virus program . I was having alittle problem, not serious but kind of a hassle. I have recommended your service to a few people, telling them how helpful you are and that I have had no problems with your service. I will continue to recommend your service. Thank you again. Sincerely Tammy W.

Phil,
Thankyou thankyou, a thousand times thankyou. Moments like those can be very terrifying for those of us who are not really that computer literate. Jim

Phil, Thanks for the insight into my problem ! Sure enough u are right again!! I think I'm going to start making money with your co. Smart and quick, thanks again. Kim W

Hello Phil, Thank you for the unexpected $10 for referral! I am quite pleased with your service and the ease of setup! Have had less problems and better connect speeds then many of the services I have tried in Washington State 15 miles from the Microsoft campus! I never did get the laptop PCMIA modem to upgrade! I am using a H P 800mhz P III with a Conexent Softkey K56 modem at present which normally connects between 40 to 54 k !

Phil We've now been on the web with your service almost a month and we want to tell you how pleased we are with the dial up connection. We've never had a busy signal or had to wait to be connected.(Once Karen got the correct addresses typed in correctly, her fault, not yours!) When we purchased our Gateway, it came with 3 months of free service with AOL. It was a RARE occasion when we were connected on the 1st attempt, and usually it took 4-8 attempts and often we would wait and try later in the evening, after 10PM, not very convenient! So Thanks for the great service.! Karen and Helmut